All of our items are individually handcrafted with each being unique with the potential to have minor variations from the images displayed on our site. This uniqueness is considered a positive attribute of arts and crafts items.

For this reason, we do not accept returns, exchanges, or cancellations. If you experience any problems with your order, then please reach out to us. 

Most items are made-to-order. Please allow up to 3 weeks for production and shipment. We strive to ship as quickly as possible. Please remember that all of our products are individually hand-made.

Back Orders:

In the event something you’ve ordered is out of stock, you’ll be notified promptly via email and/or phone. 


For further assistance, contact us directly here: info@downhomemodern.com